Privacy Policy - World Crypto Cars

World Crypto Cars Privacy Policy (last updated 18 August 2022)

World Crypto Cars is one of Japan’s UK largest online Car marketplaces! where you can find everything from brand new to used cars, auto parts, etc. We may collect basic personal information from you, in order to provide you with our various instant quote services, at your request. You can request to be removed from our contact database at any time.

This Notice and our Cookies Policy apply to all visitors and users of the World Crypto Cars website at https://www.worldcryptocars.com World Crypto Cars social media accounts. It also applies to anyone contacting us by phone, SMS, email, letters, and other correspondence, in person and via social media.

Information collected by us and how we use it

When you communicate with us, you may provide personal data such as your name, address, and contact details. We will use this in order to deal with your communication.You may provide your personal data to us to request information about any of World Crypto Cars’ services or to make a complaint.
When using services on World Crypto Cars you will need to provide certain personal information such as name, email address, telephone number, and address to enable us to provide you with the services requested. Depending on the service, this information may be passed to a third party.

Online Orders – If you place an online order on the Website, you will need to provide your name, email address, and (at your option) telephone number. We will use this information to send you an email confirmation of your order and keep you updated as your order progresses. If you don’t complete your order, we will use your email address to remind you to complete your order.

We will also pass your information to the relevant shipping agents at the time you submit your order so that they can contact you regarding your order.

World Crypto Cars support team may also contact you by email and/or (where you provide your telephone number) SMS and/or telephone to discuss the progress of your order and to gain feedback on your experience of making an online order on the Website, in order for us to try to improve our services.

You will be required to supply payment card details in order to complete your order and reserve your vehicle. We use third-party payment providers to manage online card payment transactions. Payment card information is collected over a secure online payment gateway provided by:

Stripe – processed in accordance with their privacy policy: https://stripe.com/gb/privacy

All payment transactions processed are encrypted. Your payment card information is used solely to process payment for vehicle reservations. We retain no record of your payment card details.

Your rights

Under data protection law, you are entitled to the following rights where decisions are made using automated means:

the right to obtain human intervention
the right to express your point of view in relation to the decision
This is in addition to the rights listed in the ‘Your rights as a data subject’ section below.

Please email support@worldcryptocars.com if you have any queries regarding your rights. You can exercise your rights as set out above by emailing support@worldcryptocars.com

03. To administer, maintain, develop and improve our Website and services, we use your contact details and details of your activity on the Website and interactions with us such as name, telephone number, email address, and your interactions with us in order to:

provide and administer the Website and related services and manage internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes, and develop the Website and our products and services.
generate an overall audience profile of visitors using the Website. We use this information to assist us in developing relevant content on the Website as well as encouraging automotive trade advertisers to place adverts for their stock or promotions on the Website.
provide a user-friendly online search experience. This includes the use of website analytics tools as described further in our Cookie Policy.
identify the location of visitors, and block disruptive or fraudulent use, to establish the number of visits from different countries.

The Legal Basis we rely on for processing your information

Under data protection laws, we are required to have a legal basis to process your personal information. We have set out below the legal bases we rely on:

Contract: To perform a contract entered into with you and fulfill our contractual obligations to you or to take steps at your request prior to entering into a contract. This processing is necessary for us to provide the service you have requested including providing service updates and our support services.

Consent: To provide information and take actions in relation to services that you have opted-in to receive.

Legal Obligation: Where the processing is necessary to comply with our legal or statutory obligations. This may include cooperating with police in relation to their investigations.

Legitimate interest: Where necessary for our legitimate interests or those of a third party. We rely on this basis in order to monitor and improve our Website, and services, understand how visitors and customers use our Website, and services, personalize content provided to you, deal with inquiries and complaints, undertake market research and inform our general marketing, to run our business and maintain the security or our Website and services for you, us and other Website visitors and customers.

The Legal Basis we rely on for processing your information.

Under data protection laws, we are required to have a legal basis to process your personal information. We have set out below the legal bases we rely on:

Consent: To provide information and take actions in relation to services that you have opted-in to receive.

Legal Obligation: Where the processing is necessary to comply with our legal or statutory obligations. This may include cooperating with police in relation to their investigations.

Consent

Where consent is required for us to process certain types of your personal data, it must be clearly given. You may give us your consent to receive our marketing communications and/or when you use the Website to request services.
Where you have given consent for World Crypto Cars to process your personal data you may withdraw consent at any time by emailing support@worldcryptocars.com We will cease processing your data based on that consent but this does not affect any processing we have undertaken at any time before withdrawal.
If you have given consent for your details to be passed to other third parties your data may already have been used by them to respond to your request before we can action your consent withdrawal. In this event, you will need to contact them to withdraw your consent to their use of your personal data.

Disclosure of our information

World Crypto Cars will not pass on your personal data to third parties except as set out in this Notice or with your consent. We may disclose your personal information to third parties for the following purpose(s) and in the following circumstances as part of our processing activities:

We will send your personal information to shipping agents and other relevant third parties to enable them to provide you with the services and products that you have requested or consented to receive details of via the Website.
We may use service providers to help us run the Website or services available on the Website. Some of our web pages use plugins from third-party platforms (such as the ‘Facebook Recommend’ or ‘Facebook Gestures’ function). Information about your visit to the Website may be collected by these third-party providers on these pages.
Where we are under a duty to disclose or share your personal information with a third party in order to comply with any legal obligation, or in order to enforce our terms and conditions and any other agreements.
We may share your personal information with our group companies.
We may share any information that we collect with parties including our legal and professional advisors, the police, other public or private sector agencies, and governmental or representative bodies (which may include insurance companies and/or other agencies) in accordance with the relevant legislation for the purposes of the prevention or detection of offenses, and/or the apprehension or prosecution of offenders.
You acknowledge that we have a legitimate business interest in preventing the use of our platform or services in any manner that may facilitate a fraudulent activity or deny consumers of their legal rights. We may share any information that we collect about you with third parties or their legal representatives to the extent necessary to prevent fraud or any adverse effect on those third parties’ consumer rights. We are not responsible for any use of your personal data by these parties except where they act as our processor.

Where we store your personal data

World Crypto Cars will take all reasonable steps to ensure that your data is treated securely and in accordance with this Policy. All information you provide to us is stored securely.
Payment card information, details you provide when making a purchase through the Website, and information you provide when using the Chat Service is treated securely and in accordance with this Policy.
World Crypto Cars uses strict procedures and security features designed to prevent any unauthorized access to your data that we hold.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

How long do we keep your data

World Crypto Cars will process personal data for as long as necessary to fulfill the purpose we collected it for, including the purpose of legal, accounting, and reporting requirements, and for as long as necessary for the prevention and detection of criminal activity.
The period for which we process and store the personal data for varies depending on the use you make of the Website and the products and/or services we offer.
In some circumstances you can ask us to delete your data: see Your rights below for further information. In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

Your Rights

Under data protection law, you have the following rights. Some of these rights may not always apply. You may be able to exercise the following rights:

Right of access – you have the right to request a copy of the information that we hold about you. In the event that World Crypto Cars refuses your request under rights of access, we will provide you with a reason as to why
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
Right or erasure/ to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records.
Right to restrict processing – where certain conditions apply to have a right to restrict the processing.
Right of portability – in certain circumstances you have the right to have the data we hold about you transferred to another organisation.
Right to object – you have the right to object to certain types of processing such as direct marketing, automated processing or profiling.
Right to complain – you have the right to complain as outlined in the Complaint Section below.

Please email support@worldcryptocars.com if you have any queries regarding your rights. You can exercise your rights as set out above by emailing support@worldcryptocars.com All of the above requests will be forwarded on should there be a third party involved (as set out in this Privacy Policy) in the processing of your personal data.

Complaints

If you wish to make a complaint about how your personal data is being processed by World Crypto Cars (or third parties as described above), or how your complaint has been handled, in the first instance please email your concerns to support@worldcryptocars.com.